Effective Date: 11/06/2025
1. Introduction
Wholesale Roofing Limited (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 2020 of New Zealand. This policy explains how we collect, use, disclose, store, and protect your personal information.
By engaging with us or using our services, you agree to the terms of this privacy policy.
2. What Personal Information We Collect
We may collect personal information including (but not limited to):
• Full name
• Contact details (phone number, email address, postal address)
• Billing and payment information
• Business or trade information (if applicable)
• Any other personal information provided to us during our business operations
3. How We Collect Personal Information
We collect personal information in the following ways:
• Directly from you when you fill out forms, contact us, make a purchase, or communicate with us
• Automatically when you visit our website (e.g. IP address, browser type, cookies)
• From third parties, where you have authorised this or where it is otherwise permitted by law
4. Why We Collect Your Personal Information
We collect your personal information for the following purposes:
• To provide products and services to you
• To process orders and payments
• To communicate with you regarding orders, services, and updates
• To manage warranties, returns, and customer support
• To comply with legal obligations
• For internal record keeping and administrative purposes
• For marketing (you can opt out at any time)
5. Disclosure of Personal Information
We may disclose your personal information to:
• Service providers and contractors (e.g. couriers, IT providers, payment processors)
• Business partners and affiliates
• Credit reporting and debt collection agencies (where necessary)
• Government agencies or regulators, if required by law
• We will never sell your personal information.
6. Storage and Security
We take reasonable steps to ensure your personal information is:
• Protected against loss, unauthorised access, use, modification, or disclosure
• Stored securely either in physical files or on secure servers located in New Zealand or overseas (with appropriate safeguards)
7. Access and Correction
You have the right to:
• Request access to the personal information we hold about you
• Request correction of any personal information if it is incorrect, outdated, or incomplete
To do so, please contact us at the details below.
8. Cookies and Website Analytics
Our website may use cookies and third-party tools (like Google Analytics) to:
• Improve website functionality
• Analyse traffic and user behaviour
You can disable cookies through your browser settings.
9. Marketing Communications
If you opt-in, we may send you marketing communications. You can opt-out at any time by:
• Clicking “unsubscribe” in an email
• Contacting us directly
10. Changes to this Policy
We may update this policy from time to time. The updated version will be posted on our website with the revised date. We encourage you to review it regularly.
11. Contact Us
If you have any questions or concerns about this privacy policy or your personal information, please contact:
Privacy Officer Wholesale Roofing Limited
accounts@wholesaleroofing.co.nz
027 556 8121
PO Box 35274
Shirley
Christchurch